Terms of Service
Welcome to MB Home Services, LLC {DBA: Queen Creek Pool Guy}! These Terms of Service ("Terms") govern your use of our website and the services we provide (collectively, the "Services"). By accessing or using our website, you agree to be bound by these Terms and our Privacy Policy. If you do not agree with any part of these Terms, you may not use our Services.
1. Service Agreement and Scope of Work
Our website provides information about the pool cleaning, repair, and other services we offer. Any service provided is subject to a separate, written service agreement or contract between you, the client, and MB Home Services, LLC DBA Queen Creek Pool Guy. This agreement will detail the specific services, frequency, costs, payment terms, and any other relevant conditions. The information on this website is for informational purposes only and does not constitute a binding contract for services.
2. Client Responsibilities
To ensure we can provide effective service, you agree to:
Provide us with safe and unobstructed access to your pool, pool equipment, and property on scheduled service days.
Maintain a proper water level in the pool.
Secure all pets and clear the pool area of any toys, furniture, or other items that may hinder service.
Notify us of any existing or potential issues with your pool, equipment, or property.
Be responsible for any damages or injuries resulting from your failure to comply with these terms.
3. Payment and Billing
Unless otherwise stated in a separate service agreement, payment is due on a monthly or per-service basis as specified in your invoice. Late payments may be subject to a late fee, and we reserve the right to suspend or terminate services for delinquent accounts.
4. Cancellations and Rescheduling
If you need to cancel or reschedule a service, you must provide MB Home Services, LLC with 24 hours' notice. Failure to provide timely notice may result in a cancellation fee. We reserve the right to cancel or reschedule services due to inclement weather, unsafe conditions, or other unforeseen circumstances.
5. Liability and Disclaimer
Limitation of Liability: MB Home Services, LLC shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our Services. Our total liability for any claims related to our Services will not exceed the amount you paid for the specific service in question.
No Guarantees: While we strive for excellence, we cannot guarantee the complete removal of all debris, stains, or other issues from your pool. Environmental factors and existing conditions may affect the results. We are not responsible for pre-existing equipment failures, plaster issues, or structural problems with your pool.
Force Majeure: We are not responsible for any delay or failure to perform our obligations if such delay or failure is caused by an event beyond our reasonable control, including but not limited to natural disasters, weather events, or public health emergencies.
6. Intellectual Property
The content on this website, including text, graphics, logos, images, and software, is the property of [Your Company Name] and is protected by intellectual property laws. You may not use, reproduce, or distribute any content from this website without our prior written consent.
7. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of the State of Arizona, without regard to its conflict of law principles. Any dispute arising from these Terms or your use of our Services will be subject to the exclusive jurisdiction of the courts located in Queen Creek, Arizona.
8. Changes to Terms
We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of the website and Services after any changes indicates your acceptance of the new Terms.
9. Contact Us
If you have any questions about these Terms, please contact us at mbhomeserviceaz@gmail.com
10. SMS Terms of Service
By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Queen Creek Pool Guy. This includes SMS messages for account notifications, customer care, marketing. Message frequency varies. Message and data rates may apply. See privacy policy at [Privacy Policy]. Message HELP for help. Reply STOP to any message to opt out.
Queen Creek, AZ, USA
