Privacy policy.
MB Home Services, LLC (DBA Queen Creek Pool Guy)
This Privacy Policy describes how MB Home Services, LLC, doing business as Queen Creek Pool Guy ("we," "us," or "our"), collects, uses, and protects the personal information of our clients and website visitors. We are committed to protecting your privacy and ensuring the security of your information.
1. Information We Collect
We collect personal information that you voluntarily provide to us when you:
Contact us for a service quote.
Sign up for our pool services.
Communicate with us via phone, email, or our website.
Make a payment for our services.
The types of personal information we may collect include:
Contact Information: Name, address, phone number, and email address.
Billing Information: Payment details, such as credit card information, bank account numbers, and billing address. We use a secure third-party payment processor and do not store your full payment information on our servers.
Property Information: Details about your pool, property, and access information necessary to provide our services.
Communication History: Records of our correspondence with you.
2. How We Use Your Information
We use the information we collect for the sole purpose of providing our business services to you. This includes:
Service Delivery: To schedule, perform, and manage our pool cleaning, repair, and other services.
Communication: To contact you about your service appointments, quotes, invoices, and other business-related matters.
Billing and Payments: To process payments for the services we provide.
Internal Operations: To maintain our client records, improve our services, and ensure the safety and security of our operations.
SMS consent is not shared with third parties.
We will not sell, rent, trade, or otherwise transfer your personal information to third parties for their marketing or other purposes.
3. Data Security
We are committed to protecting the security of your personal information. We use a combination of physical, electronic, and managerial procedures to safeguard and secure the information we collect. Our data security measures include:
Using secure, encrypted connections for our website and online forms.
Restricting employee access to your personal information on a "need-to-know" basis.
Utilizing secure, reputable third-party services for payment processing.
While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.
4. Third-Party Service Providers
We may use third-party service providers to assist us with our business operations, such as payment processing and scheduling software. These providers are contractually obligated to protect your information and are prohibited from using it for any purpose other than providing services to us. They are not authorized to sell or use your data in any way that is not directly related to the services they provide on our behalf.
5. Your Choices and Rights
You have the right to request access to or correction of the personal information we hold about you. If you would like to review, update, or delete your information, please contact us using the information below. We will respond to your request in a timely manner.
6. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or applicable laws. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy periodically.
7. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
MB Home Services, LLC (DBA Queen Creek Pool Guy)
